Common queries answered
Frequently asked Questions
Shipping:
Orders will only be shipped when the payment has cleared in our Bank.
We ship your order via The Courier Guy, door 2 door.
Expected delivery time: (Weekdays only)
Johannesburg and Bloemfontein – 2 to 3 days, Cape Town – 3 to 4 days
For non-City centers you can add another day to the expected delivery time. The above may vary from time to time or due to unforeseen reasons.
We can only exchange unopened, un damaged items in the original package. Should you wish to return or exchange an item, please contact us via email at: [email protected]
To change shipping address, please email new shipping address to [email protected]
Once we have booked your order with the courier, we will forward the tracking link to your email address and then you will be able to track your shipment
Still need help?
Get in touch with us
or
Call us on 061 533 3083 or 064 041 1389
WhatsApp: 031 568 1667
